Uber, CVS, and Rite Aid in the news over disability discrimination

The week after the Rite Aid settlement with the Department of Justice, Uber and CVS are on the disability discrimination hotseat

Sheri Byrne-Haber, CPACC
4 min readNov 15, 2021

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Photo by Nijwam Swargiary on Unsplash

Personal opinion only, not the opinion of my employer.

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Rite Aid settled a case last week with the Department of Justice, which required them to make their COVID portal and web pages accessible and commit to training and ongoing efforts to keep the data accessible. This was the first time in more than six years that the DOJ had undertaken such a case. It was hoped by the disability rights community that this case was the sign of a more active presence by the DOJ in disability discrimination cases.

I have written several articles, each with a specific point of view on this case:

The DOJ / Uber case

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Sheri Byrne-Haber, CPACC

LinkedIn Top Voice for Social Impact 2022. UX Collective Author of the Year 2020. Disability Inclusion SME. Sr Staff Accessibility Architect @ VMware.