The importance of exit interviews during the “Great Resignation”

Organizations should be doing them already. But if they aren’t doing them or aren’t doing anything with the data, how will they recover from this most recent pandemic side-effect?

Sheri Byrne-Haber, CPACC

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Black large sign stating “EXIT” on a white wall in a parking garage
Black large sign stating “EXIT” on a white wall in a parking garage

Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last three years of blogs to Substack. Please sign up there for notices of all new articles. Thank you for your continued readership and support.

I just updated my CV last month. Disclaimer: because I got a promotion, not because I’m looking for a job — lots of my coworkers and my boss read my articles, so I felt the need to add this detail :-)

I’ve worked in tech and the legal profession for more than 35 years at this point, at a total of eleven jobs at companies ranging from 50 employees to hundreds of thousands. Only three of the ten jobs I have left asked me to do an exit interview, and one of them was because I *demanded* an exit interview to tell them how very screwed up their company was.

Why are exit interviews important?

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Sheri Byrne-Haber, CPACC

LinkedIn Top Voice for Social Impact 2022. UX Collective Author of the Year 2020. Disability Inclusion SME. Sr Staff Accessibility Architect @ VMware.