More lawsuits filed against companies using accessibility plugin/overlays

ADP has been sued for inaccessibility despite using a popular overlay. The rest of the cases involving overlays have been small potatoes by comparison.

Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last three years of blogs to Substack. Please sign up there for notices of all new articles. Also, I will be updating older articles (like this one) and the updates will only be published on Substack. Thank you for your continued readership and support.

I am predicting that SF Lighthouse for the Blind v. ADP will be to overlays what the Domino’s case was to general accessibility litigation.

I personally made my first complaint about ADP site inaccessibility on behalf of a blind co-worker about five years ago. I re-iterated the complaints twice in subsequent years. ADP’s reaction to mine (and other’s) complaints was not to fix its website's accessibility issues.

Instead of solving the problem

ADP installed an accessibility overlay.