Measuring Accessibility Outcomes

Peter Drucker said “you can’t manage what you can’t measure”. Here’s how to gauge the success of disability inclusion / accessibility initiatives

Hand on Galaxy Tablet and stack of printed paper with dashboards, pie charts, and measurements

You have to know where you are starting from

Triangle with Time, Money, and Quality on each side of the triangle
Triangle with Time, Money, and Quality on each side of the triangle

What are your importance factors?

Quantitative Benchmarks

Disability Inclusion

Accessibility

Where is your destination?

What do you know about your users?

Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS, Law, and Business background

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