Great article. I would like to add that delight can impact not only usability, but accessibility to your audience with disabilities as well. Much of “delight” as you have defined it is perceivable by only one sense: an animation that is entirely visual, or a series of sounds that is completely auditory. If you do not make your delightful component available to multiple senses, you are always going to lose part of your potential audience. Even if the delightful component is purely decorative and isn’t conveying information, it is still important to try to provide as equal of an access to all as possible

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Accessibility Architect @ VMware. W3C Silver, ITI & IAAP GLC committees. Degrees in CS, law, business. Wheelchair user w/ a deaf daughter.

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