Elements of an accessible hotel room

It takes more than a roll-in shower to make a hotel room accessible

Sheri Byrne-Haber, CPACC

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white hotel room w/ large window, carpet, and turquoise accents on bedding with a black&white cityscape artwork above the bed
Photo by Steven Ungermann on Unsplash

Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last three years of blogs to Substack. Please sign up there for notices of all new articles. Also, I will be updating older articles (like this one) and the updates will only be published on Substack. Thank you for your continued readership and support.

For those of you without mobility issues, you may not know that there is a thing called an “accessible” hotel room. Recently returning from Quito from my first solo business trip outside of North America in a while reminded me that every “accessible” hotel room I’ve stayed in over the past year has been completely different. Since there is no standard and every hotel chain seems to be all over the place (even within their own chain) I thought I would call out from the customer’s perspective what features a fully accessible hotel room *should* have.

Accessible means accessible to everyone. There aren’t special rooms for specifically for people with hearing loss, vision loss or people who use wheelchairs. There is only a limited number of accessible hotel rooms in any given hotel, and they have to work for all disabilities.

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Sheri Byrne-Haber, CPACC
Sheri Byrne-Haber, CPACC

Written by Sheri Byrne-Haber, CPACC

LinkedIn Top Voice for Social Impact 2022. UX Collective Author of the Year 2020. Disability Inclusion SME. Sr Staff Accessibility Architect @ VMware.

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